SERVICE ENGAGEMENT HUB
One Platform. One Customer. Every Department Connected.
Your customer doesn't think in departments. Why does your platform?
Service Engagement Hub brings sales and service together inside DriveCentric's Engagement Platform, so every department works from the same customer record.
THE CHALLENGE
The Relationship Never Split.
The Systems Did.
A customer buys a vehicle from your sales team. Six months later they're in your service drive. A year after that, they're ready for their next one.
The relationship never changed. The systems tracking it did.
For years, dealerships have run sales and service on separate platforms. Two disconnected views of the same customer. Sales has one story. Service has another. Your customer gets stuck in the middle.
THE PRODUCT
Every opportunity, from first contact to closed repair order, connected to the customer record.
A new, always-on AI agent that seamlessly identifies, nurtures, and works your service opportunities 24/7
A dedicated six-stage pipeline, built for how service teams actually work.
Automate reminders, follow-up, and repair order activity, the same way your sales team already does.
Sales and service share one history. No switching systems. No missing context.
Ready to Service Engagement Hub in action?
Request a Demo
Real Dealers. Real Stories.
"For the first time, our Fixed Operations teams and Service BDC have the modern engagement platform our industry has been missing."
Tully Williams, Fixed Operations Director, The Niello Company
"This is the first real Service CRM purpose-built for Fixed Operations that our industry has ever had, and we're excited to be helping shape it alongside DriveCentric,"
Tom Moore, COO, Morgan Auto Group
REQUEST A DEMO
Your Customer Already Sees One Dealership.
Now your platform can too.
