Privacy Policy
Introduction
Effective Date: January 7, 2025
Last Reviewed on Date: January 7, 2025
DriveCentric Holdings, LLC and its subsidiaries (collectively, “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide to us through any means, including, without limitation, when you visit the website www.drivecentric.com (our “Website”) or use our mobile application (together with the Website, the “Online Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information. However, this policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Online Services. Such links are to websites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Further, this policy does not apply to any information collected from or about any of our employees. Information collected from any such employees will be protected by our employment policies and handbook.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to use our Online Services, provide us with your information, or otherwise interact with us. By accessing or using our Online Services, providing us your information, or otherwise interacting with us you agree to this policy.
This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of our Online Services, provision of your information, or other interactions with us after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
Our Online Services are not intended for children under 18 years of age. No one under age 18 may provide any personal information to the Online Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our Online Services or through any of their features, register on the Online Services, make any purchases through the Online Services, use any of the interactive or public comment features of the Online Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us by mail at DriveCentric, Attn: Privacy, 12900 Maurer Industrial Dr. St. Louis, MO 63127 or via e-mail to info@drivecentric.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Online Services and products and services and those individuals that interact with us. We collect information: (i) by which you may be personally identified, such as name, postal address, e-mail address, telephone number, profile picture, or any other identifier by which you may be contacted online or offline; (ii) that is about you but individually does not identify you, such as IP address or other online identifiers; and/or (iii) about your internet connection, the equipment you use to access our Online Services and usage details (collectively, “Personal Data”).
We collect this information:
Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Online Services;
Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Online Services;
Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Online Services;
Automatically as you navigate through the Online Services. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
Automatically as you navigate through the Online Services. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
Automatically as you navigate through the Online Services. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
Our Chat Tool on our Online Services; and
Our Chat Tool on our Online Services; and
Our Chat Tool on our Online Services; and
From third parties, for example, our business partners.
From third parties, for example, our business partners.
From third parties, for example, our business partners.
Information You Provide to Us
The information we collect may include:
Information that you provide by filling in forms on our Online Services. This includes information provided at the time of registering for an account on our Online Services, posting material, or requesting further services. We may also ask you for information when you report a problem with our Online Services or ask us a question.
Information that you provide by filling in forms on our Online Services. This includes information provided at the time of registering for an account on our Online Services, posting material, or requesting further services. We may also ask you for information when you report a problem with our Online Services or ask us a question.
Information that you provide by filling in forms on our Online Services. This includes information provided at the time of registering for an account on our Online Services, posting material, or requesting further services. We may also ask you for information when you report a problem with our Online Services or ask us a question.
Records and copies of your correspondence (including email addresses) when we communicate with you.
Records and copies of your correspondence (including email addresses) when we communicate with you.
Records and copies of your correspondence (including email addresses) when we communicate with you.
Your responses to surveys that we might ask you to complete for research purposes.
Your responses to surveys that we might ask you to complete for research purposes.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out with us and of the fulfillment of your orders. You may be required to provide financial information before placing an order with us.
Details of transactions you carry out with us and of the fulfillment of your orders. You may be required to provide financial information before placing an order with us.
Details of transactions you carry out with us and of the fulfillment of your orders. You may be required to provide financial information before placing an order with us.
Information that you provide from using our Chat Tool powered by Intercom.
Information that you provide from using our Chat Tool powered by Intercom.
Information that you provide from using our Chat Tool powered by Intercom.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Online Services, or transmitted to other users of the Online Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Online Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website or mobile application, we may use automatic data collection technologies to collect certain information about your location, equipment, usage, browsing actions, and patterns, including:
Details of your visits to our Online Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Online Services.
Details of your visits to our Online Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Online Services.
Details of your visits to our Online Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Online Services.
Information about your mobile device or computer and internet connection, including your IP address, city/state/country location, operating system, and browser type.
Information about your mobile device or computer and internet connection, including your IP address, city/state/country location, operating system, and browser type.
Information about your mobile device or computer and internet connection, including your IP address, city/state/country location, operating system, and browser type.
The information we collect a helps us to improve our Website and mobile application and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns to provide quality service.
Estimate our audience size and usage patterns to provide quality service.
Estimate our audience size and usage patterns to provide quality service.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Recognize you when you return to our Website.
Recognize you when you return to our Website.
Recognize you when you return to our Website.
Troubleshoot issues with our mobile application.
Troubleshoot issues with our mobile application.
Troubleshoot issues with our mobile application.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our Online Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Web Beacons. Pages of our Online Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Web Beacons. Pages of our Online Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We use cookies to improve our products and your experience on the Online Services by evaluating the use of the Online Services, products and services, to personalize content and ads on the Online Services, to provide social media features and to analyze our traffic. We also disclose information about your use of the Online Services with our social media, advertising and analytics service providers for these purposes. By agreeing to this Policy, you direct us to disclose your Personal Data to these service providers for those purposes.
There are additional disclosures in the Special U.S. Privacy Information section below.
Third-Party Use of Cookies
Some content or applications, including advertisements, on the Online Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Online Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from certain providers, see Choices About How We Use and Disclose Your Information.
There are additional disclosures in the Special U.S. Privacy Information section below.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Data:
To present our Online Services and your account and their contents to you.
To present our Online Services and your account and their contents to you.
To present our Online Services and your account and their contents to you.
To communicate with you, including providing you with information, products, or services that you request from us.
To communicate with you, including providing you with information, products, or services that you request from us.
To communicate with you, including providing you with information, products, or services that you request from us.
To transact business with you.
To transact business with you.
To transact business with you.
To process your requests, purchases, transactions, and payments.
To process your requests, purchases, transactions, and payments.
To process your requests, purchases, transactions, and payments.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To operate our business, including use in our organizational and strategic planning, accounting and auditing, procurement, sales and marketing planning, public relations, materials management, information technology, security, database administration, research, legal compliance, and administration purposes.
To operate our business, including use in our organizational and strategic planning, accounting and auditing, procurement, sales and marketing planning, public relations, materials management, information technology, security, database administration, research, legal compliance, and administration purposes.
To operate our business, including use in our organizational and strategic planning, accounting and auditing, procurement, sales and marketing planning, public relations, materials management, information technology, security, database administration, research, legal compliance, and administration purposes.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To perform relevant administrative services requested by you or needed to facilitate our relationship.
To perform relevant administrative services requested by you or needed to facilitate our relationship.
To perform relevant administrative services requested by you or needed to facilitate our relationship.
To fulfill the purpose for which you provide it.
To fulfill the purpose for which you provide it.
To fulfill the purpose for which you provide it.
To provide you with notices about your account.
To provide you with notices about your account.
To provide you with notices about your account.
To notify you about changes to any products or services we offer or provide.
To notify you about changes to any products or services we offer or provide.
To notify you about changes to any products or services we offer or provide.
To help maintain the safety, security, and integrity of our online services, products and services, databases and other technology assets, and business.
To help maintain the safety, security, and integrity of our online services, products and services, databases and other technology assets, and business.
To help maintain the safety, security, and integrity of our online services, products and services, databases and other technology assets, and business.
To troubleshoot issues with our Online Services.
To troubleshoot issues with our Online Services.
To troubleshoot issues with our Online Services.
For product testing, development, analysis, engineering, and performance development and enhancement, including to develop, enhance and improve our Online Services, other products, and services.
For product testing, development, analysis, engineering, and performance development and enhancement, including to develop, enhance and improve our Online Services, other products, and services.
For product testing, development, analysis, engineering, and performance development and enhancement, including to develop, enhance and improve our Online Services, other products, and services.
To respond to customer complaints or reports of business concerns.
To respond to customer complaints or reports of business concerns.
To respond to customer complaints or reports of business concerns.
To make suggestions of our products and services which may be of interest for you and other marketing communications.
To make suggestions of our products and services which may be of interest for you and other marketing communications.
To make suggestions of our products and services which may be of interest for you and other marketing communications.
To process your employment application.
To process your employment application.
To process your employment application.
To protect our information technology, system, network and data and to otherwise provide cyber security.
To protect our information technology, system, network and data and to otherwise provide cyber security.
To protect our information technology, system, network and data and to otherwise provide cyber security.
To allow you to participate in interactive features on our Online Services.
To allow you to participate in interactive features on our Online Services.
To allow you to participate in interactive features on our Online Services.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about users of our Online Services is among the assets transferred.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about users of our Online Services is among the assets transferred.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about users of our Online Services is among the assets transferred.
In any other way we may describe when you provide the information.
In any other way we may describe when you provide the information.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
For any other purpose with your consent.
For any other purpose with your consent.
If we believe that disclosure is required by law (including to meet national security or law enforcement requirements), or in response to a lawful request by public authorities.
If we believe that disclosure is required by law (including to meet national security or law enforcement requirements), or in response to a lawful request by public authorities.
If we believe that disclosure is required by law (including to meet national security or law enforcement requirements), or in response to a lawful request by public authorities.
There are additional disclosures in the Special U.S. Privacy Information section below.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not sell any Personal Data we collect or use, except as described in the Special U.S. Privacy Information section below. We may transfer to and store the Personal Data we collect in countries other than the country in which the Personal Data was originally collected, including the United States, Canada or other destinations. Those countries may not have the same data protection laws as the country in which you provided the Personal Data. When we transfer your Personal Data to other countries, we will protect the Personal Data as described in this policy and comply with applicable legal requirements.
We may disclose Personal Data that we collect or you provide as described in this policy:
To our subsidiaries and affiliates.
To our subsidiaries and affiliates.
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties, including social media companies, we use to support our business.
To contractors, service providers, and other third parties, including social media companies, we use to support our business.
To contractors, service providers, and other third parties, including social media companies, we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data about our Online Services users is among the assets transferred.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data about our Online Services users is among the assets transferred.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data about our Online Services users is among the assets transferred.
To fulfill the purpose for which you provide it.
To fulfill the purpose for which you provide it.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
For any other purpose disclosed by us when you provide the information.
For any other purpose disclosed by us when you provide the information.
We may also disclose your Personal Data:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms and Conditions and other agreements you have with us.
To enforce or apply our Terms and Conditions and other agreements you have with us.
To enforce or apply our Terms and Conditions and other agreements you have with us.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our business, our customers, or others.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our business, our customers, or others.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our business, our customers, or others.
There are additional disclosures in the Special U.S. Privacy Information section below.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Data you provide to us.
Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Online Services may then be inaccessible or not function properly.
Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Online Services may then be inaccessible or not function properly.
Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Online Services may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your email address or contact information used by us to promote our own products or services, you can opt-out through the unsubscribe function within the email itself or you may contact us by mail at DriveCentric, Attn: Privacy, 12900 Maurer Industrial Dr. St. Louis, MO 63127or via e-mail to info@drivecentric.com. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
There are additional disclosures in the Special U.S. Privacy Information section below.
Accessing and Correcting Your Information
You can review and change your Personal Data by logging into the Online Services and visiting your account profile page. If you delete your User Contributions from the Online Services, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Online Services.
There are additional disclosures in the Special U.S. Privacy Information section below.
Special U.S. Privacy Information
Certain U.S. state laws may provide you with additional rights regarding our use of your Personal Data.
Information We Collect
As described more in this policy, some of the Personal Data we collect information constitutes “personal information” or “personal data” under these state laws.
In particular, within the last twelve (12) months, we collected (whether directly, indirectly (e.g., by observing your actions on the Online Services) or from third parties) the categories of Personal Data, which constitute information subject to these state laws, listed in the table below. Any such collection has been for of the purposes included in the appropriate section of the How We Use Your Information section above.
Retention Period
(in absence of a deletion request or legal requirement)
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
Generally, 7 years after last use. For Social Security numbers, 12 hours after receipt.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some personal information included in this category may overlap with other categories.
Generally, 7 years after last use. For Social Security numbers, 12 hours after receipt.
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
F. Internet or other similar network activity.
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
May vary by cookie and your browser settings. Typically 30-90 days from your visit to our Website.
Physical location or movements. Does not include precise geolocation.
Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment-related information.
Current or past job history or performance evaluations.
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
For the purposes of this Section, “Personal Data” does not include information specifically excluded from the scope of applicable state laws, such as certain publicly available information, deidentified or aggregated consumer information or health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
We do not collect any Personal Data that constitutes “sensitive personal information” or “sensitive data” under these state laws (collectively, “Sensitive Data”). Further, we do not sell any Sensitive Data of consumers, and we do not share any Sensitive Data of consumers with third parties for cross-context behavioral advertising or process any Sensitive Data of consumer for purposes of targeted advertising.
We obtain the categories of Personal Data listed in the table above from the following categories of sources:
Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Online Services;
Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Online Services;
Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Online Services;
Automatically as you navigate through the Online Services. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
Automatically as you navigate through the Online Services. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
Automatically as you navigate through the Online Services. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
Our Chat Tool on our Online Services; and
Our Chat Tool on our Online Services; and
Our Chat Tool on our Online Services; and
From third parties, for example, our business partners.
From third parties, for example, our business partners.
From third parties, for example, our business partners.
Disclosing Personal Data for a Business Purpose
Company may disclose Personal Data to a third party for a business purpose. When we disclose Personal Data for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, Company has disclosed the following categories of Personal Data for a business purpose:
Category B: California Customer Records personal information categories.
Category C. Protected classification characteristics under California or federal law.
Category F: Internet or other similar network activity.
We disclose Personal Data for a business purpose to the following categories of third parties:
To our affiliates and subsidiaries;
To our affiliates and subsidiaries;
To our affiliates and subsidiaries;
To contractors, service providers, and other third parties we use to support our business. These service providers include, but are not limited to,
To contractors, service providers, and other third parties we use to support our business. These service providers include, but are not limited to,
To contractors, service providers, and other third parties we use to support our business. These service providers include, but are not limited to,
Dealership Management Systems,
Dealership Management Systems,
Dealership Management Systems,
Dealer Marketing Companies,
Dealer Marketing Companies,
Dealer Marketing Companies,
Appraisal Software Companies,
Appraisal Software Companies,
Appraisal Software Companies,
With advertisers, advertising- and marketing-related services providers and partners as well as companies that help us learn how you and others interact with our content;
With advertisers, advertising- and marketing-related services providers and partners as well as companies that help us learn how you and others interact with our content;
With advertisers, advertising- and marketing-related services providers and partners as well as companies that help us learn how you and others interact with our content;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about users of our website is among the assets transferred;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about users of our website is among the assets transferred;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about users of our website is among the assets transferred;
To legal representation, including with regard to prevention harm to our company, its subsidiaries, our products or services or a person or property (e.g., fraud prevention) or the prosecution, processing, defense or disposition of any claims or potential claims; and
To legal representation, including with regard to prevention harm to our company, its subsidiaries, our products or services or a person or property (e.g., fraud prevention) or the prosecution, processing, defense or disposition of any claims or potential claims; and
To legal representation, including with regard to prevention harm to our company, its subsidiaries, our products or services or a person or property (e.g., fraud prevention) or the prosecution, processing, defense or disposition of any claims or potential claims; and
To third parties (other than our affiliates and subsidiaries) to market their products or services to you if you have not opted out of these disclosures.
To third parties (other than our affiliates and subsidiaries) to market their products or services to you if you have not opted out of these disclosures.
To third parties (other than our affiliates and subsidiaries) to market their products or services to you if you have not opted out of these disclosures.
Sales of Personal Data
We may also “sell” consumers’ Personal Data to third parties, subject to the right to opt-out of those sales. As used herein, “sell” is used as defined in applicable law, which may include the exchange of Personal Data for monetary or other valuable consideration. While we do not “sell” Personal Data in exchange for monetary consideration, some uses of Personal Data may constitute an exchange for “other valuable consideration.” Applicable law prohibits third parties who purchase or receive the Personal Data from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.
Our “sales” of Personal Data do not include Personal Data about individuals we know are under age 16. We “sell” Personal Data for the purposes listed in the How We Use Your Information section above.
In the preceding twelve (12) months, we have sold the following categories of Personal Data:
B. California Customer Records personal information categories.
C. Protected classification characteristics under California or federal law.
We sell the above categories of Personal Data to the following categories of third parties:
Dealership Management Systems and
Dealership Management Systems and
Dealership Management Systems and
For more on your rights to opt out from the sale of Personal Data, see the Personal Data Sales Opt-Out and Opt-In Rights subsection within this Special U.S. Privacy Information section.
Your Rights and Choices
As applicable, certain state privacy laws provide their residents, respectively, with specific rights regarding their Personal Data. This subsection describes these rights and explains how those residents can exercise those rights.
Access to Specific Information and Data Portability Rights
You may have the right to request that we disclose certain information to you about our collection and use of your Personal Data. Once we receive and verify your request (see Exercising Access, Data Portability, Correction, and Deletion Rights below), we will disclose to you, as applicable:
The categories of Personal Data we collected about you.
The categories of Personal Data we collected about you.
The categories of Personal Data we collected about you.
The categories of sources for the Personal Data we collected about you.
The categories of sources for the Personal Data we collected about you.
The categories of sources for the Personal Data we collected about you.
Our business or commercial purpose for collecting or selling that Personal Data, as applicable.
Our business or commercial purpose for collecting or selling that Personal Data, as applicable.
Our business or commercial purpose for collecting or selling that Personal Data, as applicable.
The categories of third parties with whom we disclose that Personal Data.
The categories of third parties with whom we disclose that Personal Data.
The categories of third parties with whom we disclose that Personal Data.
The specific pieces of Personal Data we collected about you (also called a data portability request).
The specific pieces of Personal Data we collected about you (also called a data portability request).
The specific pieces of Personal Data we collected about you (also called a data portability request).
If we sold or disclosed your Personal Data for a business purpose, two separate lists disclosing:
If we sold or disclosed your Personal Data for a business purpose, two separate lists disclosing:
If we sold or disclosed your Personal Data for a business purpose, two separate lists disclosing:
the Personal Data categories that we sold and for each category identified, the categories of third parties to whom we sold that particular category of Personal Data; and
the Personal Data categories that we sold and for each category identified, the categories of third parties to whom we sold that particular category of Personal Data; and
the Personal Data categories that we sold and for each category identified, the categories of third parties to whom we sold that particular category of Personal Data; and
the Personal Data categories that we disclosed for a business purpose and for each category identified, the categories of third parties to whom we disclosed that particular category of Personal Data.
the Personal Data categories that we disclosed for a business purpose and for each category identified, the categories of third parties to whom we disclosed that particular category of Personal Data.
the Personal Data categories that we disclosed for a business purpose and for each category identified, the categories of third parties to whom we disclosed that particular category of Personal Data.
Correct Specific Information.
You may have the right to request that we correct inaccurate Personal Data about you. Once we receive and verify your request (see Exercising Access, Data Portability, Correction, and Deletion Rights below), we will use commercially reasonable efforts to correct the information to comply with your request. Not all state privacy laws may afford this right to their residents.
Deletion Request Rights
You may have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and verify your request (see Exercising Access, Data Portability, and Deletion Rights below), we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies. In responding to your request, we will inform you whether or not we have complied with the request, and, if we have not complied, provide you with an explanation as to why.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the Personal Data, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Complete the transaction for which we collected the Personal Data, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Complete the transaction for which we collected the Personal Data, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Help to ensure security and integrity to the extent the use of your Personal Data is reasonably necessary and proportionate for those purposes.
Help to ensure security and integrity to the extent the use of your Personal Data is reasonably necessary and proportionate for those purposes.
Help to ensure security and integrity to the extent the use of your Personal Data is reasonably necessary and proportionate for those purposes.
Debug products to identify and repair errors that impair existing intended functionality.
Debug products to identify and repair errors that impair existing intended functionality.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise that consumer’s free speech rights, or exercise another right provided for by law.
Exercise free speech, ensure the right of another consumer to exercise that consumer’s free speech rights, or exercise another right provided for by law.
Exercise free speech, ensure the right of another consumer to exercise that consumer’s free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the ability to complete such research, if you previously provided informed consent.
Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the ability to complete such research, if you previously provided informed consent.
Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the ability to complete such research, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us and compatible with the context in which you provided the information.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us and compatible with the context in which you provided the information.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us and compatible with the context in which you provided the information.
Comply with a legal obligation.
Comply with a legal obligation.
Comply with a legal obligation.
Exercising Access, Data Portability, Correction, and Deletion Rights
To exercise the access, data portability, correction, and deletion rights described above, please submit a verifiable consumer request to us through one of the following:
Drivecentric, Inc. Attn: Privacy
12900 Maurer Industrial Dr.
St. Louis, MO 63127
Drivecentric, Inc. Attn: Privacy
12900 Maurer Industrial Dr.
St. Louis, MO 63127
Drivecentric, Inc. Attn: Privacy
12900 Maurer Industrial Dr.
St. Louis, MO 63127
When you use a request method above, we will request certain information for verification purposes, such as your name, address, and e-mail address. We will use this information to verify this is a permitted request, such as by matching your name and address with information in our records. Depending on the type of request, we may require a certain number of data points to allow for verification.
Only you, a person authorized by you to act on your behalf, may make a consumer request related to your Personal Data. You may also make a consumer request on behalf of your minor child, if applicable.
An authorized agent may make a request on your behalf using the request methods designated above. Additionally, if you use an authorized agent to submit a consumer request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to verify your own identity directly with us or directly confirm with us that you provided the authorized agent permission to submit the request.
The consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent of such person.
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent of such person.
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent of such person.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you.
Making a consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Data associated with that specific account.
We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
If we deny your request, you may have the right to appeal our decision. Further, if you appeal and your appeal is denied, you may the right to complain to your state’s attorney general. You may appeal your decision by contacting us at info@drivecentric.com.
For instructions on exercising sale opt-out rights, see the Personal Data Sales Opt-Out and Opt-In Rights section.
Response Timing and Format
In accordance with applicable law, we endeavor to respond to a consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Data that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
You may make a consumer request for access or data portability free of charge twice within a 12-month period. We may charge a fee to process or respond to your consumer request if it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Data Sales Opt-Out and Opt-In Rights
Pursuant to applicable law, you may have the right to direct us to not sell your Personal Data at any time (the “right to opt-out”). We do not have actual knowledge that we sell the Personal Data of consumers under 16 years of age. We will not sell the Personal Data of consumers we actually know are less than 16 years old, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 and less than 16 years old, or the parent or guardian of a consumer less than 13 years old. Consumers who opt-in to Personal Data sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:
You may also exercise the right to opt-out using an opt-out preference signal in a format commonly used and recognized by businesses, such as through an HTTP header field. When we receive an opt-out preference signal, we will treat it as a valid request to opt-out of the sale or sharing for that browser or device sending the signal, and, if known, for the consumer.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Data sales. However, you may change your mind and opt back in to Personal Data sales at any time by: writing to us at DriveCentric, Attn: Privacy, 12900 Maurer Industrial Dr., St. Louis, MO 63127 or by calling us toll-free at 1-844-474-0050.
You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Data provided in an opt-out request to review and comply with the request.
Non-Discrimination
We will not discriminate against you for exercising any of your rights under applicable law. Unless permitted by applicable law, in connection with you exercising your rights, we will not:
Deny you goods or services.
Deny you goods or services.
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Provide you a different level or quality of goods or services.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any legally-permitted financial incentive we offer will reasonably relate to the value to us of your Personal Data and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@drivecentric.com or write us at: DriveCentric, Inc., Attn: Privacy, 12900 Maurer Industrial Dr., St. Louis, MO 63127.
Data Security
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Online Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Online Services like message boards. The information you share in public areas may be viewed by any user of the Online Services.
Unfortunately, the transmission of information using the internet or any mobile application is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to or through our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Online Services.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our this policy on this page. If we make material changes to how we treat our users’ Personal Data, we will notify you through a notice on the Online Services covered by this policy. The date this policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Online Services and this policy to check for any changes.
Information Received From Third Parties
You may choose to grant us access to your data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about any third party’s policies or procedures, you should contact the responsible provider directly.
Other Sites
Our Online Services may contain links to other sites, including those of our business partners. While we seek to link only to sites that share our standards for privacy, we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to from our Online Services, or any damage to, or viruses that may infect your computer equipment or other property, or for any loss or corruption of data resulting from any third party website navigated to or accessed from links hosted on or contained in our Online Services. If you decide to access any website linked to in our Online Services, you do so entirely at your own risk. We do not guarantee that you will receive an alert when you leave our Online Services, and it is your responsibility to determine when you have left the Online Services. Any Personal Data you provide on linked pages or applications is provided directly to that third party and is subject to that third party’s privacy notice or policy. We encourage you to learn about their privacy and security practices and policies before providing them with Personal Data.
Governing Law
All matters relating to this policy and our Online Services are governed by the laws of the State of Missouri, U.S.A. Please be advised that any information you provide us will be transferred to the United States and by submitting such information you explicitly authorize such transfer.
Changes to Our Privacy Policy
We may amend this policy at any time. If we make any material changes this policy, we will notify you by prominently posting notice of the changes this page. We encourage you to periodically review this page for the latest information this policy and our privacy practices.
Contact Information
If you have questions about this policy or any subject discussed herein, please feel free to contact us:
Drivecentric, Inc. Attn: Privacy
12900 Maurer Industrial Dr.
St. Louis, MO 63127
Drivecentric, Inc. Attn: Privacy
12900 Maurer Industrial Dr.
St. Louis, MO 63127
Drivecentric, Inc. Attn: Privacy
12900 Maurer Industrial Dr.
St. Louis, MO 63127