Security isn't a feature. It's a foundation.
Independently audited
Independently audited
CERTIFICATIONS
ISO/IEC 27001:2022
INFORMATION SECURITY
ISO/IEC 42001:2023
AI MANAGEMENT
RESPONSIBLE AI
Risk-based oversight
Every Al system is evaluated for risk before it goes live. Each application has defined ownership, a documented risk classification, and treatment plans reviewed on an ongoing basis.
Ethical use principles
Fairness, transparency, accountability, and safety are built into our Al policies from the start. They govern the full Al lifecycle, not just the parts that are easy to talk about.
Third-party Al governance
External Al components and vendors go through security, privacy, and Al-specific risk reviews before integration, with periodic reassessments based on how critical they are to our platform.
Independent assurance
An accredited third party assessed and certified our Al governance framework. Not something we declared. It is something we proved.
DriveCentric shares security documentation with customers and partners during vendor reviews. We are intentional about what we publish publicly because good security means building confidence without exposing sensitive details.
Application and Infrastructure Security
DriveCentric uses cloud-based infrastructure, encryption in transit and at rest, web application protection, network segmentation, routine security updates, code security scanning, and third-party penetration testing.
CRM User Security
DriveCentric supports user security through two-factor authentication, least-privilege access, secure authentication, and forced logout for disabled CRM users.
Data Privacy Controls
DriveCentric supports customer deletion, protects sensitive data fields, and scrubs personally identifiable information from test environments.
Monitoring and Incident Response
DriveCentric maintains security monitoring and incident response processes supported by internal escalation procedures and security management tooling.
Employee Governance
Employee access is managed through SSO, approval workflows, active monitoring, private network access controls, managed devices, regular audits, and required security awareness training.
Questions Worth Asking
Why is ISO 42001 important for dealerships?
AI is starting to touch real dealership work, including follow-up, lead handling, customer engagement, and productivity. ISO 42001 gives your store independent proof that DriveCentric’s AI program is governed, not just launched.
Can DriveCentric complete a cybersecurity questionnaire?
Yes. DriveCentric regularly supports customer and partner security reviews, including cybersecurity questionnaires. Requests are reviewed and routed appropriately so our team can provide the right level of support.
How does DriveCentric protect customer data?
DriveCentric uses security practices including encryption, access controls, two-factor authentication, network segmentation, web application protection, third-party penetration testing, code scanning, employee security training, monitoring, and incident response processes.
How do I request security documentation?
Use the request form below. This helps route your request to the right business and security teams so we can respond appropriately.
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