Unlock Innovation & Master Best Practices in Automotive

March 15-17, 2027

Dallas, TX

Register for DC20 Dallas

See the Preview

DC20 Dallas this spring!

Unlock Innovation & Master Best Practices in Automotive

March 15-17, 2027

Dallas, TX

Register for DC20 Dallas

See the Preview

DC20 Dallas this spring!

Share winning strategies

Share winning strategies

Master Best practices from top leaders

Master Best practices from top leaders

Boost employee engagement

Boost employee engagement

Optimize DriveCentric Usage

Optimize DriveCentric Usage

Schedule

Schedule

Monday

Monday

March 15, 2027

March 15, 2027

Arrival Day

Arrival Day

5 PM - 7 PM

5 PM - 7 PM

Networking Happy Hour & Welcome Reception

Networking Happy Hour & Welcome Reception

Tuesday

Tuesday

March 16, 2027

March 16, 2027

(Day 1 of workshops)

(Day 1 of workshops)

8 AM - 3:30 PM

8 AM - 3:30 PM

Workshops & Sessions

Workshops & Sessions

6:00 PM

6:00 PM

Evening Excursion

Evening Excursion

Wednesday

Wednesday

March 17, 2027

March 17, 2027

(Day 2 of workshops)

(Day 2 of workshops)

8 AM - 12:00 PM

8 AM - 12:00 PM

Workshops & Sessions

Workshops & Sessions

12:30 PM Departure

12:30 PM Departure

Dealer-led Sessions

Dealer-led Sessions

Carlo Castillo

Carlo Castillo

Business Development Director, Lexus of Pembroke Pines

Business Development Director, Lexus of Pembroke Pines

No Business Rules

No Business Rules

Brittany Ouellette

Brittany Ouellette

Director of Operational Tools, Cable Dahmer Auto Group

Director of Operational Tools, Cable Dahmer Auto Group

Managing Best Practices

Managing Best Practices

Randall Blaum

Randall Blaum

Internet Director,

Toyota Chula Vista

HOW WE MAKE DRIVE WORK

HOW WE MAKE DRIVE WORK

Eric Dunlap

Eric Dunlap

Internet Director,

Sam Pack's Five Star Ford

Internet Director,

Sam Pack's Five Star Ford

Engaging Customers & Redefining

the Showroom Experience

Roger Hendon

Roger Hendon

General Sales Manager, Savannah Toyota

General Sales Manager, Savannah Toyota

Inside the Engagement Center: The Team Model Redefining Dealership Results

Inside the Engagement Center: The Team Model Redefining Dealership Results

Chip Diggs

Chip Diggs

Director of Internet Sales & Marketing, Seelye Automotive Group

Director of Internet Sales & Marketing, Seelye Automotive Group

The Other Side of the Desk

The Other Side of the Desk

AI Dealer Panel

AI Dealer Panel

With Marlon Canales & John Hooper

With Marlon Canales & John Hooper

Mastering DriveCentric AI: A Dealer Led Session

Mastering DriveCentric AI: A Dealer Led Session

Keynote Sessions

Keynote Sessions

Caroline Poe (@carolinecargirl)

Caroline Poe (@carolinecargirl)

Automotive Coach

Automotive Coach

Caroline brings 13 years of automotive retail experience to her coaching work with The Internet Coaches. She helps dealerships improve CRM adoption, sales processes, and video communication. Her experience includes supporting large dealer groups through CRM transitions and process improvements. Her DC20 session will focus on helping managers coach stronger CRM habits and build team accountability. Video engagement will illustrate how better processes create more effective customer follow-up.

Caroline brings 13 years of automotive retail experience to her coaching work with The Internet Coaches. She helps dealerships improve CRM adoption, sales processes, and video communication. Her experience includes supporting large dealer groups through CRM transitions and process improvements. Her DC20 session will focus on helping managers coach stronger CRM habits and build team accountability. Video engagement will illustrate how better processes create more effective customer follow-up.

Glenn Lundy

Glenn Lundy

Consultant, Sales Trainer, Author

Consultant, Sales Trainer, Author

Glenn Lundy is a nationally recognized automotive industry leader, motivational speaker, author, and founder of the 800% Elite Automotive Club. With over 25 years of experience in automotive retail, Glenn famously helped grow a small-town dealership by 800%, transforming it into the second-largest used car franchise dealership in the country. Today, he works with dealerships nationwide to strengthen leadership, build winning cultures, and drive business growth. Known for his high-energy approach and passion for helping others succeed, Glenn inspires leaders to unlock their full potential.

Glenn Lundy is a nationally recognized automotive industry leader, motivational speaker, author, and founder of the 800% Elite Automotive Club. With over 25 years of experience in automotive retail, Glenn famously helped grow a small-town dealership by 800%, transforming it into the second-largest used car franchise dealership in the country. Today, he works with dealerships nationwide to strengthen leadership, build winning cultures, and drive business growth. Known for his high-energy approach and passion for helping others succeed, Glenn inspires leaders to unlock their full potential.

Why Attend DC20?

Why Attend DC20?

“

At DC20, you’ll learn directly from expert users and top automotive professionals on how they leverage DriveCentric

At DC20, you’ll learn directly from expert users and top automotive professionals on how they leverage DriveCentric

Carlo Castillo

Carlo Castillo

BDC Director, Lexus of Pembrooke Pines

BDC Director, Lexus of Pembrooke Pines

”

Learn from top automotive experts how to use DriveCentric to boost your business growth and improve customer engagement.

Learn from top automotive experts how to use DriveCentric to boost your business growth and improve customer engagement.

Join speaker-led breakout groups to share best practices and develop actionable strategies you can immediately apply to your dealership.

Join speaker-led breakout groups to share best practices and develop actionable strategies you can immediately apply to your dealership.

Register for DC20 Dallas

Register for DC20 Dallas