

Unlock Innovation & Master Best Practices in Automotive
March 15-17, 2027
Dallas, TX
Register for DC20 Dallas
See the Preview
DC20 Dallas this spring!


Unlock Innovation & Master Best Practices in Automotive
March 15-17, 2027
Dallas, TX
Register for DC20 Dallas
See the Preview
DC20 Dallas this spring!
Share winning strategies
Share winning strategies
Master Best practices from top leaders
Master Best practices from top leaders
Boost employee engagement
Boost employee engagement
Optimize DriveCentric Usage
Optimize DriveCentric Usage
Schedule
Schedule

Monday
Monday
March 15, 2027
March 15, 2027
Arrival Day
Arrival Day
5 PM - 7 PM
5 PM - 7 PM
Networking Happy Hour & Welcome Reception
Networking Happy Hour & Welcome Reception

Tuesday
Tuesday
March 16, 2027
March 16, 2027
(Day 1 of workshops)
(Day 1 of workshops)
8 AM - 3:30 PM
8 AM - 3:30 PM
Workshops & Sessions
Workshops & Sessions
6:00 PM
6:00 PM
Evening Excursion
Evening Excursion

Wednesday
Wednesday
March 17, 2027
March 17, 2027
(Day 2 of workshops)
(Day 2 of workshops)
8 AM - 12:00 PM
8 AM - 12:00 PM
Workshops & Sessions
Workshops & Sessions
12:30 PM Departure
12:30 PM Departure






Dealer-led Sessions
Dealer-led Sessions

Carlo Castillo
Carlo Castillo
Business Development Director, Lexus of Pembroke Pines
Business Development Director, Lexus of Pembroke Pines
No Business Rules
No Business Rules

Brittany Ouellette
Brittany Ouellette
Director of Operational Tools, Cable Dahmer Auto Group
Director of Operational Tools, Cable Dahmer Auto Group
Managing Best Practices
Managing Best Practices

Randall Blaum
Randall Blaum
Internet Director,
Toyota Chula Vista
HOW WE MAKE DRIVE WORK
HOW WE MAKE DRIVE WORK

Eric Dunlap
Eric Dunlap
Internet Director,
Sam Pack's Five Star Ford
Internet Director,
Sam Pack's Five Star Ford
Engaging Customers & Redefining
the Showroom Experience

Roger Hendon
Roger Hendon
General Sales Manager, Savannah Toyota
General Sales Manager, Savannah Toyota
Inside the Engagement Center: The Team Model Redefining Dealership Results
Inside the Engagement Center: The Team Model Redefining Dealership Results

Chip Diggs
Chip Diggs
Director of Internet Sales & Marketing, Seelye Automotive Group
Director of Internet Sales & Marketing, Seelye Automotive Group
The Other Side of the Desk
The Other Side of the Desk

AI Dealer Panel
AI Dealer Panel
With Marlon Canales & John Hooper
With Marlon Canales & John Hooper
Mastering DriveCentric AI: A Dealer Led Session
Mastering DriveCentric AI: A Dealer Led Session
Keynote Sessions
Keynote Sessions

Caroline Poe (@carolinecargirl)
Caroline Poe (@carolinecargirl)
Automotive Coach
Automotive Coach
Caroline brings 13 years of automotive retail experience to her coaching work with The Internet Coaches. She helps dealerships improve CRM adoption, sales processes, and video communication. Her experience includes supporting large dealer groups through CRM transitions and process improvements. Her DC20 session will focus on helping managers coach stronger CRM habits and build team accountability. Video engagement will illustrate how better processes create more effective customer follow-up.
Caroline brings 13 years of automotive retail experience to her coaching work with The Internet Coaches. She helps dealerships improve CRM adoption, sales processes, and video communication. Her experience includes supporting large dealer groups through CRM transitions and process improvements. Her DC20 session will focus on helping managers coach stronger CRM habits and build team accountability. Video engagement will illustrate how better processes create more effective customer follow-up.

Glenn Lundy
Glenn Lundy
Consultant, Sales Trainer, Author
Consultant, Sales Trainer, Author
Glenn Lundy is a nationally recognized automotive industry leader, motivational speaker, author, and founder of the 800% Elite Automotive Club. With over 25 years of experience in automotive retail, Glenn famously helped grow a small-town dealership by 800%, transforming it into the second-largest used car franchise dealership in the country. Today, he works with dealerships nationwide to strengthen leadership, build winning cultures, and drive business growth. Known for his high-energy approach and passion for helping others succeed, Glenn inspires leaders to unlock their full potential.
Glenn Lundy is a nationally recognized automotive industry leader, motivational speaker, author, and founder of the 800% Elite Automotive Club. With over 25 years of experience in automotive retail, Glenn famously helped grow a small-town dealership by 800%, transforming it into the second-largest used car franchise dealership in the country. Today, he works with dealerships nationwide to strengthen leadership, build winning cultures, and drive business growth. Known for his high-energy approach and passion for helping others succeed, Glenn inspires leaders to unlock their full potential.
Why Attend DC20?
Why Attend DC20?
“
At DC20, you’ll learn directly from expert users and top automotive professionals on how they leverage DriveCentric
At DC20, you’ll learn directly from expert users and top automotive professionals on how they leverage DriveCentric
Carlo Castillo
Carlo Castillo
BDC Director, Lexus of Pembrooke Pines
BDC Director, Lexus of Pembrooke Pines
”

Learn from top automotive experts how to use DriveCentric to boost your business growth and improve customer engagement.
Learn from top automotive experts how to use DriveCentric to boost your business growth and improve customer engagement.
Join speaker-led breakout groups to share best practices and develop actionable strategies you can immediately apply to your dealership.
Join speaker-led breakout groups to share best practices and develop actionable strategies you can immediately apply to your dealership.
Register for DC20 Dallas
Register for DC20 Dallas
© 2026 DriveCentric, LLC. All rights reserved.
© 2026 DriveCentric, LLC. All rights reserved.
© 2026 DriveCentric, LLC. All rights reserved.