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Success Story

Mercedes-Benz of Beaverton

Mercedes-Benz of Beaverton

Mercedes-Benz of Beaverton

General Sales Manager

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Mercedes-Benz of Beaverton, General Sales Manager

The Challenge

Mercedes-Benz of Beaverton needed a system that worked for everyone — salespeople, managers, and customers — without adding friction to a luxury buying experience.

The Result

DriveCentric became the system the whole team actually wanted to use, earning MB Best of the Best Laurel recognition while keeping customer experience scores climbing.

Key Results

Gold

MB Best of the Best Laurel

MB Best of the Best Laurel

+XX%

Appointment show rate

Appointment show rate

XXx

Video engagement rate

Video engagement rate

+XX%

CSI score improvement

CSI score improvement

“Teamwork makes the dream work. Finding the right system for my salespeople, my managers, and my customers made all the difference.”

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Discover the Power of DriveCentric

Transform your automotive CRM with hyper-personalization and automation

Discover the Power of DriveCentric

Transform your automotive CRM with hyper-personalization and automation

Discover the Power of DriveCentric

Transform your automotive CRM with hyper-personalization and automation