2024 in Review: Which Feature Was Your Favorite?

Reflecting on 2024: Which DriveCentric Feature Made the Biggest Impact for You?

As we look back on 2024, we’re asking ourselves—and you—which feature truly made the biggest difference in your dealership this year? While it’s hard for us to pick just one, we’ve put together a highlight reel of everything we brought to your dealership in 2024.

Take a moment to decide:

Was It Our Biggest Release Yet—Augmented Intelligence Marketing (AIM)?

Our game-changing, hands-off, AI-driven solution automatically generates leads, builds lasting customer relationships, and delivers perfectly timed, personalized communication to keep your dealership top-of-mind.

Did You Love the Tools That Made Customer Management Seamless?

• Transfer Customer: Retain more information when moving customers between stores.

• Add Customer w/o an Open Deal: Quickly add customers, even without an open deal.

• Minimize Customer Card: Stay focused and multitask like a pro.

Or Maybe Mobile Enhancements Made Your Day-to-Day Easier?

• Mobile Workplan: Manage tasks and stay action-oriented from anywhere.

• Email & Text Templates on Mobile: Handle essential tasks right from your device.

• Pin a Note on Mobile: Keep critical information at your fingertips.

• Add Customer on Mobile: Seamlessly add new customers from your mobile device.

How About the Communication Tools That Kept Conversations Flowing?

• Sending Video from Desktop: Personalized video communication made simple.

• Multi-Channel Video Delivery: Reach customers across channels with ease.

• Message Relays: Never let a message slip through the cracks.

• Email & Text Templates: Save time with pre-built templates on desktop.

• Untracked Texts: Gain visibility into customer messages that might otherwise be missed.

Or Was It the Updates to Visibility and Reporting?

• Drillable Reports: Dive deeper into insights with just one click.

• Genius Dashboard: Stay ahead with real-time metrics and data at a glance.

Did Operational Efficiency Enhancements Steal the Spotlight?

• Desktop Sound Preferences: Customize alerts to fit your workflow.

• Mark Notifications Read & Unread: Stay organized by marking notifications as needed.

• Permission Groups: Simplify user roles and permissions for better team management.

Or Did Elevating Customer Interactions Make the Biggest Difference?

• Conversations 2.0: A completely reimagined way to manage and interact with customers.

• Send Credit App: Efficiently and securely collect accurate customer data.

• Portal: Collect, store, and manage customer attachments seamlessly.

Empowering Your Team for Success

This year, our focus was on empowering your team to do more with less while building stronger customer connections. From seamless workflows to smarter AI-driven solutions, every update was designed to help your dealership thrive.

As we look ahead to 2025, we’re doubling down on innovation to ensure your dealership stays ahead of the curve. Thank you for trusting us to power your success this year.

Here’s to an even more impactful 2025! 🚀