# DriveCentric > AI-powered automotive CRM built for car dealerships. DriveCentric replaces legacy CRM software with a unified platform that automates lead response, streamlines sales workflows, and keeps dealership teams organized across every customer touchpoint. DriveCentric serves automotive dealerships of all sizes, from single-point stores to large dealer groups. The platform is trusted by thousands of dealerships across the United States, including partners under OEM programs such as FordDirect. ## Products ### Engagement Hub The core CRM and lead management system. Tracks every sales opportunity from initial lead to vehicle delivery. Includes built-in texting, email, and live video communication so sales teams can reach customers without leaving the platform. URL: https://drivecentric.com/products/engagement-hub ### Automation Hub AI Assistant that acts as a 24/7 virtual BDC agent. Responds to new leads within minutes, conducts follow-up sequences automatically, and handles initial customer engagement around the clock without requiring staff intervention. URL: https://drivecentric.com/products/automation-hub ### Augmented Marketing Marketing automation for targeted campaigns to prospects and past customers. Sends follow-ups, service reminders, and trade-in offers automatically based on customer lifecycle stage. URL: https://drivecentric.com/products/augmented-marketing ### Mobile App Full CRM access on mobile. Sales reps can manage leads, communicate with customers, and close deals from anywhere on the lot or off-site. URL: https://drivecentric.com/mobile-app ## Integrations DriveCentric integrates with major Dealer Management Systems (DMS), inventory feeds, and third-party automotive data providers. A full integrations list is available at https://drivecentric.com/integrations. ## Key Use Cases - Automated lead response within minutes of inquiry - Post-sale customer retention and follow-up - Sales pipeline visibility for dealership managers - Omnichannel customer communication (text, email, video) - Marketing campaign automation for service and trade-in offers ## Company DriveCentric is an automotive software company headquartered in the United States. - About: https://drivecentric.com/company/about-us - Careers: https://drivecentric.com/company/careers - Partner Program: https://drivecentric.com/resources/partner-program - OEM Certifications: https://drivecentric.com/oem-certifications - FordDirect Solution: https://drivecentric.com/solutions/forddirect ## Resources - Blog: https://drivecentric.com/blog - Case Studies: https://drivecentric.com/case-studies - Events: https://drivecentric.com/events - Support: https://help.drivecentric.com/ ## Customer Access - Login: https://app.drivecentric.com/signin/ - Request Demo: https://drivecentric.com/request-demo ## Contact & Social - LinkedIn: https://www.linkedin.com/company/drivecentric - Facebook: https://www.facebook.com/DriveCentric - Instagram: https://www.instagram.com/drivecentric/